EJ Electrical is customer focused, and as such, we regularly survey our customers to ensure they are satisfied with our quality, level of service and the product and services supplied. We asses the information collected and make any required changes to ensure that EJ Electrical has the highest level of quality and customer satisfaction.
Below are a few quotes from a recent customer satisfaction surveys to demonstrate our level of service.
“I just wanted to re-iterate what I have told you previously that I have appreciated working with yourself and all your guys from EJs. Your guys have always done everything I've asked of them, they've always been organised with permits and the associated documentation has been kept in good order. Thanks again for all your efforts to make sure your work campaign ran smoothly.”
- Martin Barmentloo, BHP Billiton Petroleum
In relation to an emergency refit due to an engine room fire on drilling rig Stena Clyde;
“…I would like to take the opportunity to thank you and all your people for the great efforts that you have put into getting us back to work after our recent engine room fire.When we started, the target dates were a stretch and we all knew that - however, and in spite of numerous setbacks and surprises, your people came through with the required solutions, and your personnel in the field delivered, and continue to deliver, an excellent and safe service throughout - we actually achieved mechanical completion on our original work scope within our target schedule and expectations.”
- Jim Houlihan, Stena Drilling
“EJ's do and absolutely fantastic job.”
- Graeme Way, Australian Marine Technology
“Your customer representative is a great bloke. You couldn't ask for a nicer guy. You guys are great.”
- John Coleman, Fremantle Port Authority
“We've had absolutely no problems. Very very happy with EJ's”
- Peter Brook, Cummins